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Building trust

Strategies and actions for creating and building TRUST between negotiating parties is the focus of this PRINCIPLE. Trust is a critical element for business sustainability and setting business standard.  It involves integrity and maturity – personal and corporate – and being a two-way street. Mature negotiators can quickly rank the trust element in the negotiation process.

There are 5 strategies for this principle.

Two-way street and the grey area.
Part of gathering information and clarifying drivers, RONO™ advocates, is the building of trust with your customers. Trust is a grey area. It relates to behaviour and can be personal or organisational. Trust can also be cultural. Trust is getting ...

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